Shipping

Delivery costs vary according to product weight and country, and will be displayed before you confirm your purchase.

The prices stated in our product ranges are gross total prices including statutory (German) VAT and shipping costs, which are legally binding. All prices are final prices including German VAT of 19%, at the moment. For delivery to commercial customers in EU countries outside the Federal Republic of Germany, the German VAT is not calculated when the order is placed with a valid VAT Identification Number, which is given to us. For all other deliveries to EU countries German VAT is calculated. When shipping to non-EU countries the prices are reduced by the VAT contained therein, but may need to be paid by the purchaser in the country of destination. For deliveries to countries outside the European Union higher costs are possible. In this particular case the seller is not responsible at all for such costs. Such costs shall be borne by the customer exclusively. These include costs for the transfer of funds through banks (e.g. transfer fees, exchange fees) or legal import duties or taxes (e.g. customs duties). The customs authorities of the destination country will issue information on these topics.

The delivery will be effected by the agreed delivery date to the specified delivery address of the purchaser, unless otherwise agreed. We will ship the goods in Germany about DPD (https://www.dpd.com/de_privatkunden). For any returns, you can use the Return Service of DPD. The likely delivery time is stated in the respective articles.

If the purchase is based on a voucher, the customer will receive a new voucher in case of a justified revocation. This replaces the dilapidated voucher.

Delivery time is 3-7 days in Europe.

If the customer orders multiple items at the same time, different delivery times are possible. We are allowed to ship the goods - subject to the availability - in several separate consignments. Additional shipping costs will not apply for it.